- Customer 360
- Program Management
- Calculation Engine
- Segmentation Engine
- Calculation sources Management
- Expiry Engine
- Template management
- Customer Portal
- Partner Portal
- PowerApps Mobile Application
- Alerts & Notifications
- Reports & Dashboards
Why ATS Loyalty Solution – Loyal365?
- Secure, trusted and compliant Microsoft cloud Solution
- Unique capabilities such as full loyalty program profile, guided & pre-configured process, intelligence and reporting…etc.
- Better data management due to auditing and processes done on the data
- Provide centralized location for whole communication done between different involved parties
- Easy to configure, use, and extend
Success Story: Ajman Markets – UAE
Business Pains: AMCS had an old loyalty solution which they found it doesn’t support their expansion and new needs especially that they were planning to open new branches and need more flexible, extendable and online solution to integrate with the POS system (Dynamics NAV) that has already been deployed on Azure. Mainly the competition was between ATS LMS and the old company’s solution.
Solution: ATS proposed LMS solution built on top of Dynamics 365 and integrated with Dynamics NAV. ATS used mainly Dynamics 365 for sales and online portal beside the customized loyalty solution. ATS LMS is mainly managing customers profiles, segmentation, points calculation, voucher generation & redemption as well as loyalty card management.
▪ Improved Loyalty team efficiency
▪ Better Customer Service handling
▪ Easily connecting new branches to LMS
▪ Fast program creation as well as dynamic segmentation for new
▪ Easy customer enrollment and loyalty card activation through
multiple channels which reduced customers’ waiting by 50%
For More information: Download Loyal365 brochure or request a demo.