Sell smarter with Dynamics 365 Sales

Go beyond sales force automation to outpace your competition. Dynamics 365 Sales is a modern CRM solution that works together with the tools you use every day, such as Microsoft 365 to boost seller productivity, better understand your customer needs, and win more deals

Why Dynamics 365 for Sales?

  • Accelerate Sales Performance and helps sellers close more deals with actionable insights by proactively recommending relevant, personalized outreach to customers and the next best action to take
  • Focus on the right customers and opportunities, engage customers anywhere with data across LinkedIn, Sales Navigator, Office 365, and Dynamics 365
  • Optimize seller productivity by automating routine tasks and embedding familiar tools in the context of the sales processes
  • Innovate with built to evolve solutionDrive digital transformation with adaptable and scalable sales solutions that are easy to tailor, extend, and connect to other applications and services you already use.

Make smarter decisions

Leverage data-driven insights and AI to guide sellers with next-best actions and suggested talking points for personalized engagement.

  • Increase response rates with LinkedIn integration and warm introductions from colleagues who are engaged.
  • Tailor engagements based on contextual insights that recommend personalized talking points and next-best actions.
  • Show sellers when and how customers interact with their emails so they can be more proactive and responsive.
  • Keep relationships on track with signals that reveal relationship health and risks.

Free up time for selling

Reduce busywork by automating manual tasks and enable sellers to complete actions right from Outlook to be more productive.

  • Minimize routine tasks with prompts that help capture new customer records.
  • Concentrate on selling with sales playbooks that contain repeatable, winning sales techniques and contextual reference materials.
  • Spend less time searching for content with modern sales-enablement capabilities that recommend the most relevant content.
  • Reduce training with a business process UI that provides contextual guidance during every phase of the sales cycle.
  • Streamline workflows with modern mobile apps and familiar tools like Outlook.

Get up and running fast

Empower your sellers and help your IT staff focus on other priorities with a connected sales platform that is easy to set up, configure, and maintain.

  • Easily set up Dynamics 365 Sales in days—not weeks—with minimal training thanks to a familiar Microsoft 365 user experience.
  • Get a seamless, integrated solution with sales capabilities embedded right in Microsoft 365, making it easy to act on opportunities and complete tasks from inside Outlook.
  • Easily adapt the solution to your specific sales process on a flexible and trusted Microsoft Cloud platform. Add additional business applications or advanced AI capabilities when you’re ready.

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