Dynamics 365 Marketing is a marketing automation solution that can help personalize customer experiences to increase demand. It provides an in-depth view of your marketing performance in the form of analytics dashboards, as well as the automation of key routine processes, ranging from email marketing to prospects scoring.
New approach to creating personalized customer experiences
Align sales and marketing – Increase lead generation and productively nurture leads by connecting marketing automation, shared data, and business processes to Sales
Unify customer data – bring together data from nearly any source, including Microsoft apps and third-party apps, to gain personalized insights that bring about action.
Orchestrate customer journeys – use extensive customer journey management capabilities to create long-term relationships with customers; adjust the journey to respond to changing situations or information.
Make more informed decisions – take advantage of greater volumes of data and insights provided by AI and interaction data.
Smoothly grow operations – Dynamics 365 Marketing is built on the Dynamics 365 platform, allowing for smooth connections to other Dynamics 365 apps like Sales or Customer Insights.
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